Answers to Frequently Asked Questions


Accounts and login

  1. How do I sign up?
  2. I've tried creating an account, but I received no email
  3. Can I change my email address?
  4. I've forgotten my password!
  5. I've forgotten my username; how do I find it?
  6. I would like to change my password!
  7. Can I sign in with my email address?
  1. How do I sign up?

    Click “Sign up” and enter the username and email you would like to use. If the username already exists, you will be prompted to use another one. (For World Photographic Cup: signup on WPCs homepage)

  2. I've tried creating an account, but I received no email

    Please check your spam folder. If it isn't there, please contact software@photo-competition.software

  3. Can I change my email address?

    Please contact software@photo-competition.software and send us your username and your new email address.
    For WPC, please note that Team Captains can change email addresses for their Teams members.

  4. I've forgotten my password!

    For security reasons, we don't store your password in clear text. However, you can request a new password by clicking on the "Forgot your password?" text on the login page. You can then enter your username or email Address.

  5. I have forgotten my username; how do I find it?

    Go to “Forgot your password?” and enter your email address your will get an email with the information.

  6. I would like to change my password!

    Participants can change their password on their “My Profile” page when logged in. Other user types need to be contact software@photo-competition.software

  7. Can I sign in with my email address?

    When signing in, you must use your username and not email address.